Servicing Cincinnati, Dayton, Northern Kentucky and Surrounding Areas
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Employment Opportunities

Remote Customer Service / Administrative Support ($25/HR + Incentives)

Job Description

We a currently looking for a responsive Customer Service / Administrative Support position that will be available most hours of the day and partial evening to answer incoming calls and provide professional support for new sales and existing customers. You will likely be first point of contact for prospects and will need a great attitude and friendly personality that will reflect our business. We will train you to be knowledgeable about our products and services. As you respond to new sales leads, you will create well documented job files and set appointments for the sales team. Other administrate duties may include invoicing and payment acceptance.

Responsibilities

  • Answer incoming phone calls for sales inquiries and questions (Company phone provided. Must be available to answer calls from 8AM to 6PM Monday - Saturday.)
  • Quickly respond to emails and notifications for estimate appointment request
  • Set appointments for sales team
  • Manage sales team calendar and appointment schedule
  • Set up and manage job files for new customers and prospects
  • Be able to answer questions about products and services
  • Send / email out literature to customers
  • Upload / send out customer invoices
  • Accept payments 
  • Follow communication procedures, guidelines and policies

Requirements and skills

  • Excellent communication skills
  • Good conversation skills and ability to adapt/respond to different personality types
  • Be able to work independently and manage time effectively
  • Experience with Microsoft Office Tools
  • Clerical experience a bonus
  • Familiarity with CRM systems and practices is a bonus
  • High school diploma

Compensation

This is a salary position that will likely be less than 2 or 3 hours a day. Availability to respond to calls, setting up job files and scheduling appointments are main priorities. Some administrate duties required but will be minimal.

How to Apply

To apply for the position, send an email with subject "Jobs" to: careers@blsunroom.com and Attach your resume to the message.

Betterliving Patio and Sunrooms of Greater Cincinnati is an Equal Opportunity Employer and all inquiries are kept confidential.

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Why Choose Betterliving Sunrooms and Awnings?

Sunroom Warranty

Industry Leading Warranties

Covered by a fully transferable, non-prorated, 50-year manufacturer’s warranty on all components. Seal failure in insulated glass units is fully covered for 15 years.

Made in the USA

Manufactured in The USA

Our sunroom materials are manufactured by Craft-Bilt Manufacturing. A sunroom, awning, shade and canopy manufacturer, and a leading American manufacturer since 1946.

Sunroom Manufacturer Certifications

Certified

We provide the highest industry standards to our customers, Betterliving belongs to a number of industry associations. We are also an Energy Star Partner and Gold Label Certified by the American Architecture Manufacturers Association (AAMA).